Lux 2017 Hospitality Awards HO1700015


Best Boutique Hotel – Llandudno

 

 

 

The Tynedale Hotel is a family owned 54 bedroom hotel situated on the sea front in Llandudno. We spoke to Nathan Midgley to find out more.

Centrally located on Llandudno’s iconic Victorian promenade, the Tynedale Hotel is a Wales Tourist Board approved provider of holiday accommodation in Llandudno. Nathan, who runs the hotel alongside his wife Tracey, discusses the hotel’s success, which is the result of over 25 years hard work by the husband and wife team together with their dedicated staff.

“The Tynedale Hotel, is currently ranked at number 7 out of 62 hotels in Llandudno by trip advisor, and at the time of writing is the only large hotel in the top ten. We are rated by the WTB & AA as 3 stars with an 85% merit score. We have a scores on the door food hygiene rating of 5 out of 5. All of this is testimony to the level of excellence we aim to offer every guest who stays with us.”
Major investment of time and money has seen the hotel change from a traditional resort coach hotel to a contemporary boutique style operation which will appeal to the independent traveller as well as the group travel market that wants a modern bright welcoming hotel with contemporary features, together with exciting innovative menus and high levels of genuine hospitality. Nathan explains how this reinvention has helped the hotel to flourish.

“With major reinvestment of profit year on year since 2002, we are finally achieving the look and feel for the hotel which was just a vision all those years ago. The hotels basement was transformed in to our contemporary bistro style restaurant ‘Peppercorns One Floor Below’. My wife designed and project managed the transformation within three weeks.” Overall, the future looks bright for the Tynedale Hotel, which will continue to adapt in order to offer guests the experience they need, as Nathan concludes.

“Looking ahead, we have an ongoing program of upgrading works to bedrooms and in January 2018 will be converting four bedrooms to make two luxury penthouse suites. Additionally, to enable us to attract customers all year around we have developed a winter theme program that dares to be different. We offer theme holidays, with Ice bars and gala dinners, we have just launched our April Welsh Gourmet Weekends aimed at the to give our customers a true taste of Wales experience. Careful planning and attention to detail goes into every one of our theme breaks to ensure we deliver a real quality product and a truly wonderful guest experience and we are excited to be offering more of them over the coming years.”